1 Do you offer stringing?
1.1 Do you offer stringing?
Yes! Our stringing is $20 with a 24 Hour guarantee. Call (281) 304 - 2197 and ask us about our stringing specials and same day stringing offers!
We have a wide variety of string in-store but you can also bring in your own.
1.2 Can I mail in my racquet for stringing?
Yes, however due to shipping timelines, the 24 hour guarantee will not apply.
1.3 How often should I string my racquet?
Standard recommendation is a minimum of twice a year. It is also recommended to restring as many times per year as days you play per week. Many players restring when they notice a change in the string performance.
2 Orders
2.1 How long will it take to process my order?
Orders will be ready for shipment within 24 hours of order placement. Orders are not shipped on Saturdays, Sundays, or U.S. government holidays.
2.2 Can I cancel/change my order after it has been placed?
Orders can be cancelled or changed as long as they have not shipped. Call 281-304-2197 to make a request.
2.3 Do you offer curbside service?
Yes, call 281-304-2197 when you arrive at the shop.
3 Returns
3.1 Do you accept Returns/Exchanges?
Yes, please review our returns page to view our return policies.
https://www.lonestartennis.net/service/shipping-returns/
4 Gift Cards
4.1 Can Gift Cards be a custom amount?
Yes! Call 281-304-2197 for us to set a custom amount, otherwise you may select a preset amount online!
4.2 Do gift cards expire?
No, there is no expiration date for gift cards.
5 Do you ship internationally?
5.1 Do you ship internationally?
Due to manufacturer restrictions, we cannot ship internationally.